Shipping policy
DELIVERY OF OUR UNIQUE JEWELLERY
For any item ordered we aim to dispatch the item within 3 working days if in stock. If we are making your unique jewellery, a bespoke or customised piece just for you, please discuss with us first if you have a deadline to meet. All Items sent within the UK are free delivery. The goods are sent using Royal Mail Special Delivery domestic post, delivery should be the next day once posted.
For our international clients shipping is complementary over £500. Once an order is placed delivery times can vary depending on destination but should be within a week subject to customs clearances, we normally ship via DHL or Fed Ex. Please bear in mind you will need to pay any customs or duties on your shipment. Please check your local customs office for the relevant rates. Should the goods arrive in a damaged manner or the carrier fails to deliver please contact us immediately. If you need an item urgently please contact us as we can speed up dispatch and delivery when necessary.